New Client Process
If you are interested in therapy (we do not provide medication management) for yourself or someone you have guardianship of, please fill out the potential client form and we will be in contact with you. Follow the to do list below to complete our process.
Potential ClientTO DO LIST
Step 1Submit the potential client form online.
To learn about our referral process, Click here.
Step 2If you have insurance, contact them to understand your mental health benefits.
Step 3Call us to follow up on your status.
Call us at: (775) 378-2775 |
FBHTO DO LIST
Step 1Will will verify you have active coverage and run your benefits.
Step 2We will email you an estimate of benefits, at that point you can decide if you want to move forward with scheduling an appointment.
Step 3We will assign you to a provider and set you up on our client portal to complete our online intake paperwork. | |||
FAQ
Here are some frequently asked questions (FAQ).
What is therapy
Psychotherapy is a collaborative treatment based on the relationship between an individual and a therapist. Most therapy focuses on individuals, although psychotherapists also work with couples, families and in group setting. A therapist provides a supportive environment that allows you to talk openly with someone who is objective, neutral and nonjudgmental. Therapists apply research-based techniques to help people develop more effective habits. There are several approaches to psychotherapy, including cognitive-behavioral, interpersonal and psychodynamic, among others, that help people work through their problems. Therapy can be helpful for people of all ages, live happier, healthier and more productive lives.
Does my primary care doctor (PCP) have to refer me to therapy?
No, your PCP does not need to refer you to therapy.
Does my insurance cover therapy services?
Great question, each individual plan is different. You can call the 1-800 number on the back of your insurance card and ask "what are my benefits for mental health services?", you can specify "outpatient-by a provider" and they will be able to give you a break down on: whether or not you have coverage, what your deductible amount is, what your co-insurance and/or co-payment is etc. Our office manager will also verify your coverage. However, it is the client's responsibility to understand their benefits and financial responsibility .
How long is therapy?
The length of time that you will be in therapy is based on many factors including: the presenting concern, the therapeutic relationship, and progress made towards goals. Some factors that get in the way of treatment are economic, transportation, and insurance limitations. The intensity of therapy also ranges i.e. once weekly, bi-weekly, and once a month. Sessions are usually 50 minutes, a therapist can also meet with you for 45 or 30 minutes. Intensity, duration, and length of treatment is decided between the client, family (if under age) and the therapist.
I don't have insurance what can i do?
We offer several solutions including assisting you to apply for Medicaid or through the Marketplace (during open enrollment). We also offer a sliding fee scale that is based on your income. Ask us if we have any special funding programs available that you may qualify for.
Can others find out i am participating in therapy?
You are protected by HIPPA which requires that all medical/psychological services be kept confidential for your protection. There are a few exceptions: 1: If you sign a release of information (ROI) specifying to who and what you want released. 2: Billing your insurance for reimbursement 3: To ensure your safety if you experience active suicidal or homicidal ideation and 4: If you disclose child/elder abuse or neglect.